COVID-19 Guidance

Updated 2nd December 2020

We’re delighted to announce our Swimming Pool Complex is now back open for the winter period. Further information regarding our Opening times and booking can be found online here.

Any customers who have previously purchased Winter Pool Membership prior to lockdown can opt to either have a part refund for the closed period or have a full refund and surrender membership. To discuss your options please call our friendly team on 01395 568398.

Our Reception is currently open between 9am – 4pm between Monday – Saturday and closed Sunday. Our team can also be contacted via email on [email protected]

Our on-park shop will remain open for local Otterton residents between 8am-2pm, 7 days per week. From Wednesday 2nd December the shop will open between 9am – 5pm, 7 days per week. Opening times may be reviewed and could alter, please call in advance to check – 01395 567692.

Finally, we would like to thank all our customers for their messages of support during this season, we cannot wait to welcome everyone back for 2021.

COVID-19 FAQs

Q – Can I call you to discuss my booking?

A –To discuss your booking please email us on [email protected] and the team will get in touch. We aim to respond to all enquiries within 24 hours.

Q – Is the park open as usual for day visitors?

A- Our Swimming Pool Complex is open for day visitors however pre-booking is essential.

Q – I’ve not yet booked but want something to look forward to. Can I make a future booking? 

A – Absolutely! We’d love to welcome you soon. Bookings can currently be made online at www.ladrambay.co.uk